Category: Households

This is a special tariff that can help some customers on low income pay their bill. If you're eligible and your application is successful, your charges will be discounted for 2 years, in the first by 60% and the second year by 40%.

This Code of Practice is for household customers and gives information on the services we provide, the terms and conditions on which they are offered and how our customers can find the help and advice they need.

Our code of practice for leakage

Priority Services Register leaflet

Help to save water around your home

We're committed to providing high quality water, meeting your need and delivering great value for money. Read more about how South Staffs Water are here for you.