Category: Business

Full report covering our research into customer preferences for our long-term plan to 2050

Methodology statement supporting materials used to engage customers - published September 2023

This guide explains the process, timeframes, costs and relevant information that developer customers need to make a new service connection. A service connection is typically a small diameter (25mm) pipe which connects the supply from a property into the existing network of a water company.

If you need us to relocate our water mains to facilitate your development, you will need to apply for a water main diversion.

RA05 - PR19 2020 to 2025 - First Economics - a review of Ofwats PR19 approach to estimating frontier shift

RA04 - PR19 2020 to 2025 - NERA report on leakage reduction funding